Commercial debt collection: Get Fast Debt Recovery

Maximise your chances of getting paid fast with Coface debt collection

Get your outstanding invoices paid fast in Australia or abroad

Delayed or missed payments can significantly affect your cash flow and business performance. Studies show that one out of every four bankruptcies is caused by unpaid debts, and a sole major debtor can burden your business transactions, potentially jeopardizing your company's viability.

  • Recover Debts Worldwide

    Recover your trade receivables wherever your debtors are based, even if they are outside Australia. With Coface international debt collection, you have a single point of contact regardless of the country where the debtor is based. We rein in your losses, cut disruption to a minimum and reach out to local legal teams for you.

  • Fast collection of debts

    Leveraging our expertise in credit insurance, Coface enhances the likelihood of recovering your debts efficiently. We streamline the process, allowing you to concentrate on expanding your business.

  • You're only charged for successful debt recoveries

    Reduce your expenses! With Coface's business debt collection service, you're charged a commission solely on the amount recovered.

  • Protect your brand image

    Engage Coface's experts to preserve positive business relationships with your clients: continue expanding your business while we represent you.

Find out how Coface can recover your unpaid invoices

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What does failure really cost you?



The extra turnover needed to make up for loss

The simulation above shows the additional turnover that your company must achieve to compensate for the loss due to a non-payment.

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International debt collection service

Coface handles your outstanding invoices across 190 countries through a unique international network.

In New Zealand, our debt collection experts bridge the gap between you and the local manager overseeing your request.

These contacts possess deep insights into the local language, legislation, market, and practices

Find out how Coface can recover your unpaid invoices

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Johan H., small business owner in Retail sector

My client in Vietnam still hadn’t settled his invoice after 8 months even though they’d received the goods without a problem. But - thanks to Coface - I was indemnified in 2 weeks.

Hassan B., CFO in textile sector

A number of clients weren’t honouring big invoices that were pending payment. It was taking up too much time and too much tracking with very little return. Thanks to Coface, I’ve now got more peace of mind, it’s more efficient and I’ve got better liquidity.

Patricia J. , Global Sales Director in Pharmaceutical industry

How do I demand that my key client settles their invoices without putting too much strain on our business relationship that keeps my company afloat? Coface knows how to do just that, leaving me free to discuss new projects with the client.

Commercial debt collection: what is it?

Late payments or non-collection of receivables can have far-reaching consequences on your cash flow. Unpaid debts are the reason behind 25% of bankruptcies. A single major debtor can vastly restrict your ability to do business or even jeopardise your company’s future.

How do I get my customer to pay?

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Has your client still not settled their debt regardless of your reminders? The next step is to send a registered letter with acknowledgment of receipt giving them formal notice to pay.

Then, if - regardless of your out-of-court actions - your client still doesn’t honour their debt, you can launch a legal debt collection process and embark on various legal procedures: these range from a court order to pay or a summons for payment to

How do I get my customer to pay?


a summary procedure. But you should remember that this approach can be expensive and time-consuming, and the outcome may be uncertain.

When you authorise Coface to collect your unpaid debts, we guarantee to:

  • Recover your money quickly
  • Save you time so you can grow your business
  • Request our commission only if we are successful

Frequently Asked Questions

Find out how Coface can recover your unpaid invoices

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